Privacy Policy
Last updated: March 18, 2024
1. Introduction
This Privacy Policy explains how Shift Bank Investment Ltd. ("Shift", "we", "our", or "us") collects, uses, and protects your personal information when you use our services.
2. Information We Collect
We collect the following types of data:
2.1 Personal Information
Full name
Email address
Phone number
Date of birth
Government-issued ID (for verification)
Bank account details
2.2 Transaction & Financial Data
Deposits and withdrawals
Investment history
Payment transactions
2.3 Technical Data
IP address
Device information
Browser type
Usage logs
3. How We Use Your Information
We use your data to:
✅ Provide and improve our services
✅ Process transactions and funding requests
✅ Verify user identity and prevent fraud
✅ Comply with legal obligations
✅ Send service-related notifications
We do not sell or share your personal data with third parties for marketing purposes.
4. Data Security & Protection
We implement industry-standard security measures to protect your data, including:
🔒 Encryption of sensitive information
🔒 Multi-factor authentication
🔒 Regular security audits
While we strive to protect your data, no system is 100% secure. Users are responsible for safeguarding their login credentials.
5. Data Sharing & Third Parties
We may share data with:
Regulatory authorities when required by law.
Financial partners & banks to process transactions.
Fraud prevention services to enhance security.
All third-party partners are required to comply with strict data protection policies.
6. Cookies & Tracking Technologies
Shift uses cookies to enhance user experience and track website performance. Users can manage cookie preferences via browser settings.
7. Your Rights
You have the right to:
✅ Access your data (request a copy of your personal information).
✅ Correct your data (update or modify inaccurate details).
✅ Delete your data (request account closure and data deletion).
✅ Restrict processing (limit how we use your data).
To exercise your rights, contact hello@get-shift.com.
8. Data Retention
We retain user data for as long as required to:
Comply with legal & regulatory obligations
Provide active account services
Resolve disputes
Once no longer needed, data is securely deleted.
9. International Data Transfers
As a global financial platform, Shift may transfer user data across multiple jurisdictions. We ensure data protection standards remain compliant regardless of location.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or platform notifications.
11. Contact Us
For questions about this Privacy Policy, contact:
📩 Email: hello@get-shift.com
🏢 Address: 64-65 Circular-Road, Singapore, 99077